FAQs

At Probulin, we believe in education before supplementation. It’s important to know what we’re putting in our bodies, especially when the end goal is comprehensive digestive health.

If you’re new to Probulin probiotics or if you’re thinking of making the switch to Probulin, questions around the Benefits of Daily Probiotics, efficacy, and shipping are all to be expected. In an effort to help you on your health journey, here’s a list of some commonly asked questions.

 

Probulin probiotics can play an integral role in how to support your digestive system. Probiotics may support digestion, regularity, relief from occasional gas & bloating.

In order to get the most out of your probiotic, ask yourself which foods have prebiotics? Eating a Prebiotic (fractions of soluble fiber) rich diet can enhance the health benefits of probiotics.

With formulas for Women, immune support, colon health, and even children’s health, there’s a Probulin probiotic for everyone. Make sure you understand–what does CFU mean in probiotics? – before deciding on an appropriate amount to take.

In order to ensure safety, always check the expiration date (also known as the “Best By Date”) on the product you’re taking. If you’ve wondered, do probiotics expire? The answer is, eventually yes! Checking expiration and allergen info is always a must.

If someone questions Probulin products’ safety or efficacy, they need look no further than our third-party verification and our certificates of analysis.

We understand that everyone’s body is unique and requires appropriate care. If you have questions about your health, you should always consult your healthcare provider before adding supplements to your regimen.

Orders are processed and shipped Monday through Friday until 4 PM CST. On Friday, orders received after 3 PM CST will not be processed until the following Monday. All standard United States shipping holidays will apply. To make sure they arrive to you the best way possible, ALL Probulin products are shipped “Cold & Protected” to ensure extreme heat does not damage the probiotics on their way to you.

When shipping by USPS Priority Mail or UPS Ground, shipping time will vary based on the “ship to” destination. Please allow 2-5 business days.

Probulin® offers free shipping on all US orders. Express orders or any orders outside the continental U.S. will be charged based on a zip code calculator.

P.O. Box packages are shipped via USPS. Please allow 2-5 business days for P.O. Box deliveries.

No, at this time we only ship to destinations inside the United States.

Unfortunately only the sender can re-direct a shipment during transit. We are always happy to assist you in this situation. Please call 1-888-697-8770.

When Probulin® probiotics leave our NSF® Certified cGMP facility, they often have a long journey to the customer. You may be wondering, do probiotics need to be refrigerated?

While Probulin probiotics are shelf-stable, it’s still best to avoid heat and moisture. Probiotic bacteria do not like extreme temperature changes; in fact, it kills them. That’s why our probiotics are packed inside a properly insulated box with ice, to provide stability for the probiotic bacteria throughout the journey.

Probulin takes great pride in our products. If for some reason you are not satisfied with your purchase, you may return it for replacement, credit or refund.

  • Return credit and exchanges require a Probulin receipt.
  • Purchases made from entities other than Probulin are not eligible for a return credit or exchange. Please contact the retailer where the product purchase was made and inquire about their exchange or return policy.
  • Shipping charges are not refundable.
  • Returns and exchanges must be made within 10 days of receipt.
  • Opened items are not eligible for a full return credit.
  • Please return via USPS, UPS insulated and on ice.

 

Probulin Billing and Sales Tax Terms

Probulin proudly accepts Visa, Mastercard, Discover, American Express and Paypal for online payment.

Your card is charged upon completion and confirmation of your online transaction. You will receive an order confirmation by email which will summarize all transactional information.

All returns on items purchased online will be processed in the form of electronic transaction credit to the card originally used to make the online purchase.

Sales tax will be applied per the regulation of your state at the point of online sale.

Please contact us if you have any questions about billing, sales tax, or shipping.

 

Please return to:

Probulin Probiotics

Returns Department

3820 NW 14th St

Suite A & B

Topeka, KS 66618

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